At LEE HOUSEHOLD SUPPLY SDN BHD 202501042538 (1643946-T), we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, place an order, or contact us, and how that information may be used.
By using our website and services, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you interact with our website, we may collect information such as:
Personal & Contact Information
- Full name
- Email address
- Contact number
- Billing address
- Delivery or shipping address
Order & Transaction Information
- Products purchased
- Order details and order history
- Delivery information
- Payment-related information required to complete a transaction
Payment transactions may be handled by third-party payment providers. We do not intend to store complete credit or debit card details on our website servers.
Website & Technical Information
When you browse our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Approximate browsing activity
- Cookies and similar technologies
2. How We Use Your Information
The information we collect may be used to:
- Process and fulfil your purchases
- Arrange delivery of your orders
- Provide order confirmations and delivery updates
- Respond to enquiries and customer service requests
- Manage returns, refunds, and exchanges
- Improve our products, website, and shopping experience
- Detect and prevent fraudulent or unauthorized activity
- Maintain the security and functionality of our website
- Comply with applicable legal and regulatory requirements
Where permitted and where you have provided the appropriate consent, we may also use your contact information to send information about promotions, new products, or other updates.
3. How We Share Information
We value the confidentiality of your information and do not sell or rent your personal information for third-party marketing purposes.
Your information may, however, be shared when reasonably necessary with selected service providers, such as:
- Payment processing providers
- Courier and delivery companies
- Website hosting and technical service providers
- Customer support or operational service providers
- Government agencies or legal authorities where disclosure is required by law
We take reasonable steps to ensure that information shared with service providers is handled appropriately.
4. Protection of Your Information
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include secure website connections, access controls, secure payment processing, and routine system monitoring.
However, no online transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
5. Cookies & Website Technologies
Our website may use cookies and similar technologies to improve functionality and provide a more convenient browsing experience.
Cookies may help us:
- Remember items placed in your shopping cart
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Analyze website traffic
- Provide relevant content and features
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions, including shopping cart or checkout features.
6. Marketing Communications
If you choose to receive promotional communications from us, we may occasionally contact you regarding:
- Special offers
- New products
- Promotions
- Website updates
- Other relevant announcements
You may stop receiving promotional communications at any time by using the unsubscribe option provided in the relevant communication or by contacting us directly.
Transactional communications, such as order confirmations and delivery updates, may still be sent when necessary to complete your purchase.
7. Your Privacy Rights
Subject to applicable laws and any relevant limitations, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permitted
- Withdraw consent for certain uses of your information
- Opt out of promotional communications
If you wish to exercise any of these rights, please contact us using the details provided below.
8. Third-Party Websites
Our website may contain links to external websites or services operated by third parties.
We are not responsible for the privacy practices, security, or content of these external websites. We recommend reviewing their respective privacy policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable legal requirements.
Any updates will be published on this page. We encourage you to review this policy periodically to remain informed about how we handle your information.
📞 10. Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or how your data is handled, please contact us:
LEE HOUSEHOLD SUPPLY SDN BHD
Company Registration No.: 202501042538 (1643946-T)
📧 Email: lee_householdsupply@outlook.com
📞 Phone: +60 11-5695 4267