Welcome to LEE HOUSEHOLD SUPPLY SDN BHD 202501042538 (1643946-T). These Terms & Conditions explain the rules and conditions that apply when you access our website, browse our products, or place an order through our online store.
By using our website or purchasing from us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. Website Usage
Our website is provided for legitimate shopping and informational purposes.
When using our website, you agree not to:
- Provide false, misleading, or inaccurate information
- Use the website for fraudulent or unlawful activities
- Attempt to access restricted areas or systems without authorization
- Introduce viruses, malware, or other harmful software
- Interfere with the normal operation or security of our website
- Copy, reproduce, or commercially use our website content without permission
We reserve the right to restrict access to users who misuse the website or violate these Terms.
2. Product Information & Availability
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and availability displayed on our website are accurate.
However, information may occasionally contain errors or become outdated.
We reserve the right to:
- Update product descriptions and specifications
- Change product images or packaging information
- Adjust prices
- Modify product availability
- Discontinue products
- Limit the quantity of products available for purchase
Actual product colours may vary slightly due to lighting conditions, photography, monitor settings, or differences between devices.
3. Orders & Payments
When placing an order, you agree to provide information that is accurate, complete, and up to date.
You also confirm that:
- You are authorized to use the selected payment method
- The information submitted during checkout is correct
- Sufficient payment is available to complete the transaction
An order will generally only be processed after successful payment confirmation.
We reserve the right to decline, cancel, or limit an order where necessary, including situations involving:
- Product unavailability
- Incorrect pricing or product information
- Payment issues
- Duplicate orders
- Suspected fraudulent activity
- Technical or system errors
Where payment has already been received for an order that we cancel, an applicable refund will be arranged.
4. Shipping & Delivery
Orders will be prepared and dispatched according to our Shipping Policy.
Estimated delivery times are provided for reference only and may vary due to courier operations, public holidays, weather conditions, peak shopping periods, or other circumstances beyond our reasonable control.
Customers are responsible for ensuring that their delivery information is accurate and complete.
5. Returns, Refunds & Exchanges
Customers who wish to return or exchange a product must follow the requirements stated in our applicable Return, Refund & Exchange Policy.
Depending on the product and circumstances, returned items may need to be:
- Unused and in original condition
- Returned with original packaging
- Complete with accessories and labels
- Accompanied by proof of purchase
Certain products may be excluded from returns due to their nature or condition.
6. Product Use & Warranty
Customers are responsible for using products appropriately and in accordance with any instructions or recommendations provided with the product.
We are not responsible for damage caused by:
- Incorrect installation
- Improper handling
- Misuse or unauthorized modification
- Failure to follow product instructions
- Normal wear and tear
Where a product is covered by a manufacturer’s warranty or other applicable warranty, the relevant warranty terms will apply.
Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.
7. Intellectual Property
All materials available on our website, including:
- Company logos
- Product photographs
- Product descriptions
- Graphics
- Written content
- Website design and layout
belong to LEE HOUSEHOLD SUPPLY SDN BHD or the respective rights holders.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.
8. Limitation of Liability
To the extent permitted by applicable law, LEE HOUSEHOLD SUPPLY SDN BHD shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
We are also not responsible for losses or delays caused by circumstances beyond our reasonable control, including third-party courier disruptions, technical failures, or other unforeseen events.
9. Privacy
We respect your privacy and handle personal information in accordance with our Privacy Policy.
Information collected through our website may be used to process orders, arrange deliveries, provide customer support, improve our services, and comply with applicable legal requirements.
10. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or applicable requirements.
Updated Terms will be published on this page with a revised “Last Updated” date.
Your continued use of the website after changes have been published indicates your acceptance of the revised Terms, to the extent permitted by applicable law.
📞 Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
LEE HOUSEHOLD SUPPLY SDN BHD
Company Registration No.: 202501042538 (1643946-T)
📧 Email: lee_householdsupply@outlook.com
📞 Phone: (+60) 1156954267